Last Updated: August 17, 2026

LankaSeyla is a brand operated by LankaConnect. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or participate in our SMS/text messaging program.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website, place an order, contact us, or interact with our services:

- Your name

- Email address

- Phone number

- Shipping address

- Billing address

- Order and purchase information

- Product preferences and related information

- Communications you send to us by email, WhatsApp, text message, website forms, or other customer-service channels

- SMS/text messaging consent and opt-in information

- Information about your interactions with our website

- Basic technical information, such as browser type, device information, IP address, pages visited, and cookies or similar technologies

We only request information that is reasonably necessary to operate our store, process orders, provide customer service, communicate with you, and improve our services.

2. How We Use Your Information

We may use your personal information to:

- Process and fulfill your orders

- Process payments

- Ship and deliver your purchases

- Send order confirmations and order-related communications

- Send shipping and delivery updates

- Respond to customer questions and service requests

- Provide customer support

- Process returns and exchanges

- Communicate with you regarding your orders

- Send SMS/text messages when you have provided the appropriate consent

- Send promotional offers, discounts, new product announcements, and other marketing communications when you have separately opted in to receive them

- Improve our website, products, services, and customer experience

- Detect and prevent fraud, abuse, and unauthorized activity

- Comply with applicable legal and regulatory requirements

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and affirmatively opt in to receive SMS/text messages from us, we may use your phone number and related consent information to send the types of messages described in the SMS consent disclosure presented to you.

Depending on the type of consent you provide, messages may include:

- Order confirmations

- Order status updates

- Shipping and delivery notifications

- Customer service responses

- Responses to inquiries

- Product or service updates

- Promotional offers, discounts, and other marketing messages

Message frequency varies based on your interactions with us and the type of messaging program to which you have opted in.

Your consent to receive marketing text messages is not a condition of purchasing any product or service from us.

4. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information or sell, rent, or trade your mobile phone number or SMS consent information for marketing purposes.

SMS opt-in data and consent are used only for the messaging purposes for which you provided consent, subject to the disclosures provided when you opted in.

5. Payment Information

\We do not store your full payment card information on our website.

Payments are processed securely by our payment provider, Stripe. Your payment information is handled according to Stripe's applicable privacy and security practices.

6. Information We Share

We may share information with service providers and other parties when reasonably necessary to operate our business, fulfill your orders, provide customer support, or comply with legal requirements.

These may include:

Stripe — Payment processing.

USPS — Shipping and delivery of orders.

Website, email, and SMS providers — Hosting our website, sending transactional communications, operating our messaging services, and providing customer support.

Analytics and advertising providers — We may use analytics and advertising technologies, including Meta/Facebook/Instagram tools, to understand website activity, measure advertising performance, and improve our marketing.

Service providers are permitted to use information only as necessary to provide services to us and are not authorized to use your SMS opt-in information for their own independent marketing purposes.

7. Marketing Communications

If you separately opt in to receive marketing communications from us, we may send promotional emails or text messages regarding products, new arrivals, special offers, discounts, or other promotions.

You may opt out of marketing emails at any time by using the unsubscribe link included in the email.

For SMS marketing messages, you may opt out at any time by replying STOP.

8. SMS Opt-Out and Help

You can cancel SMS messages at any time by replying STOP to our messaging number.

If you need assistance with our messaging program, reply HELP for support.

Message and data rates may apply. Message frequency varies.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functioning

Remember certain preferences

Understand how visitors use our website

Analyze website performance

Improve our products and services

Measure advertising effectiveness

You can control or disable cookies through your browser settings. Some website functionality may not work correctly if certain cookies are disabled.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

Our website uses SSL/TLS encryption for information submitted through secure website forms and checkout processes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

By opting into our SMS services, you represent that you are at least 18 years of age.

If we become aware that we have knowingly collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Your Privacy Choices

You may request to:

Access personal information we hold about you

Correct inaccurate information

Request deletion of personal information, where applicable

Ask questions about how we use your information

Opt out of marketing communications

To make a privacy request, contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

14. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

LankaConnect
DBA: LankaSeyla

Business Address:

943 Penny Ln
Aurora, Ohio 44202
United States

Phone / WhatsApp: +1 234 359 9194

Email: [email protected]

LankaSeyla is a brand of LankaConnect.